Refund Policy

Last Updated: August 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which www.nutrizestwellbeing.com will process refunds for services provided through the website www.nutrizestwellbeing.com. Our goal is to ensure transparency and fairness in our refund practices while protecting the rights of both our users and our company.

Scope and Applicability

This policy applies to all users of the services offered by www.nutrizestwellbeing.com. By using our services, you agree to comply with the terms outlined in this Refund Policy.

Definitions

  • “User”: Any individual or entity that accesses or uses the services provided by www.nutrizestwellbeing.com.
  • “Service”: Any software-as-a-service (SaaS) product or service offered by www.nutrizestwellbeing.com.
  • “Refund”: The return of funds to a User for a Service that has been purchased.

Main Policy Content

1. Refund Eligibility

Users may be eligible for a refund under the following circumstances:

  • If the Service is not delivered as described at the time of purchase.
  • If the User cancels their subscription within the first 14 days of the initial purchase, provided that the User has not used the Service beyond a reasonable trial period.
  • If the Service is found to be defective or malfunctioning, and the issue is reported to www.nutrizestwellbeing.com within 30 days of the purchase.

2. Refund Process

To request a refund, Users must:

  • Contact our support team at hq@www.nutrizestwellbeing.com within the eligibility period.
  • Provide proof of purchase, including the order number and date of purchase.
  • Detail the reason for the refund request.

Refund requests will be reviewed within 14 business days, and if approved, the refund will be processed to the original payment method used at the time of purchase.

3. Non-Refundable Services

The following services are non-refundable:

  • Any Service that has been used beyond the trial period.
  • Fees for additional features or services that were purchased separately.
  • Any subscription fees after the initial 14-day period.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive timely communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate information when requesting a refund.
  • Adhere to the timelines specified in this policy for refund requests.

Limitations and Disclaimers

www.nutrizestwellbeing.com reserves the right to refuse a refund request if:

  • The request does not comply with the eligibility criteria outlined in this policy.
  • The User has violated any terms of service or user agreement.

In no event shall www.nutrizestwellbeing.com be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Service, even if www.nutrizestwellbeing.com has been advised of the possibility of such damages.

Data Protection/Security

All personal data provided during the refund process will be handled in accordance with our Privacy Policy. We are committed to protecting your data and ensuring its confidentiality.

Changes to Policy

www.nutrizestwellbeing.com reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the website. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

Company: www.nutrizestwellbeing.com
Phone: +380986472185
Email: hq@www.nutrizestwellbeing.com
Address: 8 Volodymyrska St, Kyiv, 01025, Ukraine

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Ukraine. Any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Ukraine.